Status and workflow

Status shows where an issue sits in your team's delivery process. Status drives board columns, filters, analytics, and automation.

Default statuses

Pulse ships a default workflow mapped to status types:

Status types power charts and filters when you ask for "Started" or "Completed" work regardless of exact column names.

Additional types Triage and Canceled exist for filtering even when your team has no column with that name yet.

Each team customizes workflow under:

Settings → Your teams → <team> → Issue statuses & automations

Team managers and workspace admins can:

Changes apply to new board views immediately; existing issues keep their status until moved.

Change status:

Drag cards on the board
Use the status control on issue detail
Bulk-update selected issues from list actions
Apply automations when merge requests merge (when development links are configured)

Filter issues by:

Insights and dashboards group dwell time and throughput by status and type. Renaming a status does not change its type mapping.

Status reflects workflow progress. Cycles and releases are separate dimensions:

An issue can be In Progress in Cycle 12 and targeted for Release 3.2
Completing a release usually means moving issues to Done (or your completed status)

Situation	What to check
Missing status on board	Status may be filtered out in display options
Cannot drop into column	Workflow rules or permissions may block the transition
Status differs across teams	Each team maintains its own workflow