Billing and plans

See the plan this workspace is on and the limits it includes.

How our plans and billing works

Open Settings → Administration → Billing (/settings/plan). Any member can read this page. Assigning a subscription is a Pulse administrator action — members compare plans and share what they need.

Usage for teams, seats, and AI sessions also appears here. Fine-grained AI usage is Settings → Administration → Usage & limits — see Usage & limits.

Plans

Pulse catalogs Free, Pro, and Enterprise. Some older workspaces are on Legacy (grandfathered, not on the upgrade ladder).

Ceilings the catalog grants (a workspace's resolved entitlements still win when they differ):

• Free — 5 members, 3 teams, 50 AI sessions per month.
• Pro — 25 members, 10 teams, 500 AI sessions per month, plus Priority support. Priced monthly in the catalog ($49 base + $9 per user / month).
• Enterprise — 250 members, unlimited teams, 5,000 AI sessions per month, Priority support, SAML single sign-on, and Custom pricing.

Legacy is unlimited teams, seats, and AI sessions for workspaces that predate paid plans.

There is no self-serve SAML, SCIM, or audit-log settings page. Enterprise listing SAML single sign-on is a plan flag, not a login-methods screen.

Billing

The Billing page shows the current plan name, user count, and a Usage summary (teams, members, AI agent sessions). AI agent sessions may note Metered usage — not currently enforced. Usage settings opens Usage & limits.

Switch plan / View all plans opens the comparison. Only a Pulse administrator can assign a plan; everyone else can compare and close.

Manage your billing

To review the plan:

1. Open Settings → Administration → Billing.
2. Use Manage or View all plans to compare Free, Pro, and Enterprise.
3. Ask a Pulse administrator if the workspace needs a different plan.

View Billing from a capability settings page (Settings → Features) opens the same Billing route.

FAQ