Administration

Configure workspace identity, teams, members, roles, security, and billing.

Administration

Administration settings control the workspace everyone shares — identity, teams, membership, security, and optional billing. Personal preferences live under Account.

Open Settings from the workspace menu. Workspace managers see the Administration section.

Workspace

Settings → Administration → Workspace

  • Workspace name, icon, and profile
  • Default home view and workspace notification defaults
  • Feature toggles exposed as capability settings (Settings → Features → …)

Teams

Settings → Administration → Teams

  • Create teams and sub-teams
  • Open per-team settings: members, workflow, cycles, labels, templates, triage, SLA, agent

See Teams for how teams appear in the sidebar.

Members and roles

PagePurpose
Members (Settings → Users)Invite, deactivate, manage membership
RolesCustom roles when role management is enabled
InvitationsPending invites (may redirect into Members)

Invitation and member APIs respect workspace authorization — only admins with the right permissions see sensitive actions.

Security

Settings → Administration → Security

  • Authentication policy for the workspace
  • Session and access constraints admins configure
  • Related: personal Account security

OAuth applications (Settings → OAuth applications) registers apps that use Pulse OAuth.

Platform admins may access Pulse Agent → Admin for model infrastructure — separate from everyday workspace security.

Import and export

Settings → Import / export — workspace data tools when enabled for your plan.

See Import from Jira for the supported migration assistant.

Billing

Settings → Plan — subscription and seat information (readable by members; changes require billing permission).

Hidden but reachable routes

Some admin pages are not top-level sidebar items but remain linked from feature settings:

  • /settings/releases, /settings/features, /settings/checkin
  • Per-capability pages under /settings/features/{capability}

Follow in-product links when enabling a feature — do not guess URLs.

Next

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