Intake
Agent intake
Issues that file themselves
Mention Pulse where the conversation happens and the agent turns it into tracked work — from chat, from your editor, from inside the app.
The thread is the intake form.
A conversation in Mattermost becomes two tracked issues before it scrolls away — routed to the right team, linked back to the thread.
From thread to merge request
Hand the new issue straight to the agent — it branches, codes, runs the tests, and reports back in the same thread.
Feedback becomes a request
The in-app feedback dialog files straight into the requests queue — typed, teamed, and in triage before the tab closes.
File from your editor
Claude Code, Cursor, or Codex over Pulse MCP — report a bug from the terminal without breaking flow.
Describe it, get an issue
Tell Pulse Agent what's wrong and it drafts the issue in the dock — typed, teamed, and prioritized for your review.
Requests
Incoming work, under control
Every request lands in a shared queue with a clear lifecycle — review it, accept it, add an expected date when you have one, or close it with a reason.
AI-assisted request triage
Triage Intelligence proposes a summary, properties, and likely duplicates for a reviewer to accept or dismiss.
Duplicates, caught at the door
Mark a request as duplicate and it folds into the canonical one — one thread of truth instead of three versions of the same ask.
Set clear expectations
Accept a request and optionally add an expected completion date, so requesters can see the decision and any planned timing.
From request to tracked work
Create or link issues right on the request — progress rolls back up to the person who asked.
A lifecycle, not a label.
Track each request from triage to done, with its status and any expected completion date visible in one place.
Context
Every ask, in full context
Open a request and everything is there — who asked, why it matters, which key results it moves, and the issues that answer it.
Built on what people actually asked for.
Requests link to key results, projects, and issues — the “why” travels with the work, and the requester is one hop away.
Internal requests
Requests your team can act on
Give workplace requests a clear starting point. Capture the details, send them to the right team, and keep decisions and progress connected to the original ask.
A clear request, from the first step.
Collect the team, request type, and supporting details in one form. Review it in triage and follow the work from the same request.
Intake and integrations
IntakePlanning and monitoring
PlanAI and automations
AIBuild, review, and ship
BuildEvery request has a clear next step.
Keep the original context, record the decision, and connect it to the work that delivers.Explore requests →Less overhead. More work moving forward.
Let Pulse Agent draft the issue while your team stays in the conversation.AI and automations →From a conversation to a reviewed request to tracked work — one connected workflow in Pulse.
Meet Pulse Agent →